Terms and Conditions



When a booking is made and accepted this forms a legal contract and the following terms and conditions apply:

For all bookings made we require a letter/email of confirmation (time permitting) and deposit, usually £20.00 per room. Rates are inclusive of breakfast, VAT and service charges. Full/balance payment is due on or prior to departure.


Cancellation and No shows

Unless otherwise agreed 4 days clear notice of cancellation is required. Should a reservation be cancelled within 4 days of your arrival date we will make every endeavour to resell the room but if not then we reserve the right to charge the full amount of the first night’s stay.

If cancellation is less than 24 hours’ notice then the full amount will become payable. Once checked in, if you cut short your stay we will, again, endeavour to resell your room for the remaining nights but you will be liable for any loss to Nyewood. Non arrival without cancellation will be charged in full.


Check in and Checkout times

You are welcome to check in from 15.30 (unless early access has been agreed prior to your stay). Latest check in time 10.00pm after which we reserve the right to refuse entry (unless agreed prior to your stay). We respectfully ask that you check out by 10.30am on your day of departure to enable the room to be prepared for incoming guests.


Damages and breakages

Please take care of our home. You will be held responsible and liable for any breakages or damage which you cause to the house and its contents. We do not normally charge for minor damage but we may invoice you for replacement or making good any significant repairs.



We operate a total non-smoking policy.

We ask you to respect this policy and reserve the right to charge you for any costs we may incur such as loss of revenue caused by having to take the room out of service and for special cleaning.


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